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PERSONAL DATA PROTECTION POLICY
PERSONAL DATA PROTECTION POLICY AND COOKIES

PERSONAL DATA PROTECTION POLICY

PERSONAL DATA PROTECTION POLICY AND COOKIES

 

ARTICLE 1 Definition

 

This policy refers to the infrastructure developed by CFLOU (websites, mobile applications etc) in accordance with computer or mobile formats usable on the Internet, including data of various kinds, and in particular text, sound, still or animated images, videos and databases, intended for consultation and accessible at the following address https://www.eyesreality.com or on our mobile applications.

ARTICLE 2 Scope of application

 

CFLOU is active in the presentation and promotion of products related to visual impairment. The purpose of this policy is to inform Data Subjects of the manner in which their personal data is collected and processed by CFLOU.

ARTICLE 3 Identity of the data controller

 

Personal data is collected by CFLOU, a SAS company with variable capital, registered in the SAVERNE Trade and Companies Register under number B 791 932 080, having its registered office at 112 RUE PRINCIPALE 67440 SCHWENHEIM, represented by Olivier Dellabe , in his capacity as Chairman and Founder.

ARTICLE 4 Processing of personal data

 

CFLOU undertakes to protect the privacy of its users in compliance with the regulations in force and in particular the French Data Protection Act no. 78-17 of January 6, 1978 as amended and the European Data Protection Regulation 2016/679.

Goals

CFLOU collects data about you. This data is processed in accordance with the purposes for which it was collected, i.e. :

  • Managing access to and use of certain Services;
  • To manage requests on the site and the mobile applications;
  • Sending newsletters, solicitations and promotional messages on condition that the User ticks the box expressing his/her acceptance, provided for this purpose, when registering for the Services;
  • To compile statistics and measure the number of visitors to the Services;

Collected data

 

When Data is collected, the User will be informed whether certain Data is mandatory or optional. The Data identified by an asterisk on the registration form is mandatory. Failure to do so will prevent the User from accessing and using the Services.

CFLOU may also collect personal data for other purposes, taking care to obtain the prior consent of the persons concerned in accordance with Articles 6 and 7 of the RGPD.

In particular, CFLOU may collect the following data:

  • Identity :

surname, first names, address, telephone number (fixed or mobile), fax number, e-mail address, date of birth, internal processing code enabling the customer to be identified (this internal processing code is distinct from the registration number in the national register for the identification of natural persons, the social security number and the bank card number);

  • Data relating to means of payment :

postal or bank details, transaction number, cheque number, credit card number;

  • Data relating to the commercial relationship :

documentation requests, trial requests, product purchased, service or subscription taken out, quantity, amount, frequency, delivery address, purchase history, product returns, origin of the sale (salesperson, representative) or order, correspondence with the customer and after-sales service;

  • Invoice payment data :

terms of payment, discounts granted, information on loans taken out (amount and term, name of lender), receipts, outstanding payments, reminders, balances, etc;

  • Contact details :

messages sent to the site via the contact forms (“Ideas or suggestions”) and any correspondence that may be sent to us.

  • Recipients of the data collected

The database created when registering for the Services is strictly confidential. CFLOU undertakes to take all the necessary precautions and appropriate organisational and technical measures to preserve the security, integrity and confidentiality of the Data and, in particular, to prevent it from being distorted, damaged or accessed by unauthorised third parties.

  • Data transferred to public authorities and/or bodies

In accordance with the regulations in force, Data may be transmitted to the competent authorities upon request, and in particular to public bodies, exclusively to meet legal obligations, court officers, legal agents and bodies responsible for debt recovery.

  • Data transferred to third parties

With the express prior consent of the User, the Data may be used by CFLOU, its subcontractors, its affiliates and/or its commercial partners.

  • Shelf life

The data is kept for 38 months.

[Ex: Data processed as part of canvassing operations with your consent may not be kept for more than 36 months after the last contact from you or in the event of your objection. In the case of an online purchase, the data is archived for 5 years after the end of the service. Information relating to your bank card is not kept beyond the transaction period unless you have consented to it being recorded].

ARTICLE 5 Rights of Data Subjects

 

Data subjects are reminded that they have the right to access, rectify and object to the processing of their personal data, except in cases where the processing is in response to a legal obligation. These rights may be exercised, in accordance with law no. 78-17 of 6 January 1978, amended on 6 August 2004, by providing proof of identity and a legitimate reason:

by e-mail to the following address: info@cflou.com ;

by post to the following address: CFLOU, 112 rue principale, 67440 SCHWENHEIM.

CFLOU undertakes to ensure that the data collected is kept in a form that enables the Data Subjects to be identified for no longer than is necessary for the purposes for which it is collected and processed.

 

ARTICLE 6 TRANSFER OF PERSONAL DATA

 

The data collected by CFLOU is used exclusively by CFLOU and is not transferred outside the European Union.

ARTICLE 7 Sécurité

 

CFLOU implements all the technical and organisational measures necessary to guarantee the security and confidentiality of the personal data collected and processed.

ARTICLE 8 Cookies

 

A cookie (hereinafter referred to as the “Cookie(s)”) is a text file that may be stored on a terminal, such as your hard disk, when you use a browser to access a Service. During its period of validity, a Cookie enables its sender to recognise the terminal concerned each time this terminal accesses digital content containing Cookies from the same sender.

The User is hereby informed that, when connecting to the Site or the Applications and using the Services, Cookies are installed on the User’s receiving terminal (computer, tablet, smartphone, etc.), or on the User’s browser, subject to the User’s choice concerning Cookies for the proper functioning of the Services; this choice may be modified at any time.

Several types of cookies are likely to be used by the site and mobile applications:

Cookies that are strictly necessary for browsing the site and ensuring its smooth operation;

Functional cookies enable you to identify yourself and therefore access your account and order basket, as well as personalise your experience on the site and mobile applications;

Cookies are used to compile visitor statistics in order to monitor and improve the quality of our services;

Social network cookies and plug-ins;

Advertising cookies, which are used to provide offers in line with Internet users’ centres of interest;

If your browser permits, you can prevent cookies from being saved by configuring your browser settings as indicated below:

Refuse cookies

Users may configure their browser software so that Cookies are stored on their terminal or, conversely, so that they are rejected, either systematically or depending on the sender. Users may also configure their browser software so that they are offered the option of accepting or rejecting Cookies from time to time, before a Cookie is likely to be stored on their terminal.

For the management of Cookies and User choices, the configuration of each browser is different. This is described in the browser’s help menu, which will tell you how to modify your wishes with regard to Cookies:

For Internet Explorer™

For Safari™

For Chrome™

For Firefox™

For Opera™

At any time, the User may choose to express and modify his/her wishes with regard to Cookies.

Finally, the User may connect to the Youronlinechoices site, which is offered by digital advertising professionals grouped together within the European Digital Advertising Alliance (EDAA) and managed in France by the Interactive Advertising Bureau France.

The User will thus be able to find out which companies are registered on this platform and which offer the possibility of refusing or accepting the Cookies used by these companies to adapt the advertising likely to be displayed on their terminal to the User’s browsing information: https://www.youronlinechoices.com/fr/controler-ses-cookies/. Bottom of the form

The length of time cookies are kept varies depending on the type of cookie. Most of our cookies are self-destructing once the connection has been terminated. These are known as session or browsing cookies. A log file also enables us to record all accesses to our web pages or downloads of the various files available on our sites and mobile application, for a period of 6 months. Finally, information concerning your consent to cookies is kept for a maximum period of 13 months. Cookies are used for internal purposes and are not accessible to third parties.